We care about your issues and so would be happy to hear from you and solve any issues you might face. But please be aware that unless it is an error in delivery or packing from our end, we have a No return policy.

Please note that we will not entertain requests for refunds if the complaint is raised after 24 hours from the time of delivery.

To start a return, you can contact us by mailing at info@bluezip.in. If your return is accepted, we’ll send you a return shipping label / schedule a pick up, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@bluezip.in

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, with a photograph, so that we can evaluate the issue and make it right. We will require the return of the product before 24hours from the time of delivery in order to evaluate the issue and refund or replace the product.

Please note that we will not entertain requests for refunds if the complaint is raised after 24 hours from the time of delivery. 

Exceptions / non-returnable items

• Unfortunately, we cannot accept returns on sale items or gift cards.
• IN ensures the ‘Freshness’, ‘Quality’ and ‘Expiry date’ of the products, not the ‘Taste’. So there is no refund on Taste issue.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.